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Trainers

Quick & Friendly
Support

Work Placement
Partnerships

Receive a Job-Ready  Certification

Apex Training Institute Student Handbook

Discover the roadmap to your academic success with the Apex Training Student Handbook. This comprehensive guide equips you with essential information, policies, and procedures to navigate your educational journey seamlessly.

From course extension procedures and assessment guidelines to work placement assistance policies and student support services, the Student Handbook is your go-to resource for understanding expectations and making the most of your time at Apex Training.

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Terms & Conditions

This form can be used by any Apex stakeholder, including

Students
Industry partners
Trainers, assessors and other staff

This form can be used to make complaints against any of the parties listed below:

Apex, its trainers, assessors or other staff
A third party providing services on Apex's behalf, its trainers, assessors or other staff
A fellow student at Apex
A work placement partner, including its staff
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It can also be used to make an appeal against:

Any decision made by Apex staff or management regarding a previously lodged complaint
Any grades or assessments marked, where you might be dissatisfied with the grade you have received

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Prior to submitting this form ensure you have reviewed the following sections of the student handbook in full:

Complaints policy and procedure
Appeals against assessment grades policy and procedure

The student handbook can be reviewed 24 hours a day, 7 days a week on our resources page

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Frequently Asked Questions

Are there assessments or exams in the course?

When you fill out the application form, you will find the Language Literacy and Numeracy (LLN) test. You may access the application forms any time by going to the Courses page.

Will I be assigned a facility for placement?

We have partnered with several facilities to provide the best placement experiences to our students. Students are required to fill out an application form and the facilities then confirm if they are able to accept the student. Apex does not assign a facility to a student but supports and helps them with their application to the facility they want to join. Students are allowed to find placement facilities outside of the ones that Apex has partnered with if there is a specific preference.

What are the requirements needed to qualify for the government funding program?

You must meet or have the following requirements:

Proof of DOB
Proof of QLD residency (driver's license, house rental contract)
A permanent resident visa and medicare
should not be previously enrolled in Certificate III, Certificate IV or Diploma courses
Concession card (optional)

When can I get my certificate?

Certificates are given out to all students that complete their course work. This includes in class assignments as well as placements. Upon completion, the trainers review all of the assigned work and placement workbooks and if they are satisfactory, a certificate is then issued within 3 weeks of completion.

What career support do you provide?

Please refer to the course fact sheets on the Resources page.

I have qualifications, training and/or experience in this field. Can I get my previous training or experience credited?

You most certainly can. There are a number of things that can be done to reduce the amount of time and units you need to study, including:

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Recognition of prior learning - this process recognises previous work experience, previous formal and informal education among other things;
Recognition of statements of attainments issued by other RTOs - known as credit transfers; and,
Recognition of qualifications issued by other RTOs - also known as credit transfers.

For more information on all these programs, please check out the Student Handbook found on the Resources page.

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